Can I Re-schedule a Lesson ?

by Elie
(Plano, TX)

Question :
Can I re-schedule a lesson if for whatever reason I cannot make it?

I'm a physician, more than beginner, less than intermediate but my schedule can get out of control at times with emergencies, etc.

Thanks
Elie

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Answer :

Yes. I use what I call the "48 hours cancellation policy" (read below) as a mean to protect the student, and myself (the teacher.) This is part of the "contract" when you schedule a Skype lesson here.

Of course, life circumstances are what they are and I understand that... I know my life certainly get crazy with gigging, practicing, recording, last minute rehearsals and teaching on top of it all!

I can assure you that I'm more than flexible with all of my students. In fact, I never even had to "use" the policy yet in 2 years of teaching online.

Let me know if you have other questions.
Marc-A

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Online Guitar Lessons (on Skype)
"48 hours" Cancellation Policy

Student's responsibilities :

-Any lesson canceled by the student more than 48 hours before its scheduled time is transferable to another time slot upon request without any penalties.

-Any lesson canceled by the student less than 48 hours of its scheduled time is 50% refundable.

-Any missed lesson by the student (without any email or phone notification to the teacher) is not refundable.

-Teacher's responsibilities :

-Any lesson canceled by the teacher more than 48 hours before its scheduled time is transferable to another time slot.

-Any lesson canceled by the teacher less than 48 hours of its scheduled time will be 100% refunded.

-Any missed lesson by the teacher (without email or phone notification to the student) will be 150% refunded.